How do I get Claude to see my 8x8 call recordings?
There's no path inside either product: 8x8's conversation analytics is a quote-only add-on that lives in 8x8, and Claude has no 8x8 integration. What works is a bridge — fetch the recordings, transcribe them, serve them to your AI over MCP next to your email. We run that bridge for RingCentral today.
8x8 exposes recordings through an API key your administrator creates, rather than each user signing in — so the 8x8 connector will be "an admin connects the organisation" and recordings will be collected on a schedule while 8x8 still holds them in hot storage. Audited, buildable, queued behind demand: register below.
One 8x8 quirk worth knowing: recordings drop out of API-reachable storage after a window measured in weeks. A connector that fetches on a schedule — which is how ours already works — is the difference between an archive and a gap.
Get one email when 8x8 lands
Leave an address and you've registered interest — we build connectors in order of demand, and you'll get exactly one email when it's live.
Already got a RingCentral number as well? That half works today — here's the RingCentral guide, and the account you start now is the same one 8x8 will join.
The same answer for ChatGPT
Everything above holds in ChatGPT: open Settings → Connectors, add a custom MCP connector, paste https://voipmemory.com/mcp, and leave authentication set to OAuth. One vault, either assistant — switching AIs never costs you your memory.
Emails join the same timeline
Every account comes with a private in-address like u-8f3c91a4@in.voipmemory.com. Forward or BCC anything worth keeping and it files to the sender's timeline, next to their calls. This half works with any phone system, today.
What about security?
The honest version: a transcript is as sensitive as the recording it came from, and we're the ones keeping it. So — your content is never used to train anything, ours or a vendor's, and that's contractual. Audio is never stored: it moves through memory to the transcriber and is gone. Our own support tools show metadata only. And export and delete both ship today, one click each. The Privacy Policy and DPA are written in English.
Questions
- When will 8x8 support arrive?
- We build connectors in order of recorded demand, so registering interest is the thing that moves it. You'll get one email when it's live, and nothing else.
- What can I use today?
- The email half, with any phone system: forward or BCC client email to your private in-address and it lands on the same per-contact timelines your AI reads. And if you also have a RingCentral number, calls work today.
- Does this work with ChatGPT as well as Claude?
- Yes — one MCP endpoint, either assistant. In ChatGPT it's Settings → Connectors → add a custom MCP connector, with authentication left on OAuth.
- Is my audio stored?
- Never. Recordings move through memory to the transcriber and are gone; the transcript is what we keep, encrypted, and it's never used to train anything — ours or a vendor's.
- What does it cost?
- First month $2, then $7/month flat — everything included, no per-seat pricing. Three hours of transcription come with it; after that bring your own transcription key and pay the vendor pennies an hour, or top up credits.