How do I get Claude to see my GoTo Connect call recordings?
Today you can't — not because Claude can't read call recordings, but because nothing carries them from GoTo to your assistant. The answer is a bridge: fetch each recording your phone system makes, transcribe it with speaker labels, and serve it — with your forwarded email — to Claude over MCP. That bridge is live for RingCentral now.
GoTo Connect is one of the strongest candidates on our list: recording comes with the base plan, GoTo runs an open developer programme with per-user consent, and its own AI features sit in the pricier tiers. We build in order of demand — register below and we'll email you the moment it lands.
Recording is included on GoTo's base plan, but transcripts and AI summaries are sold up-tier. Connecting GoTo to the AI you already pay for covers that gap for less than the price of the upgrade.
Get one email when GoTo Connect lands
Leave an address and you've registered interest — we build connectors in order of demand, and you'll get exactly one email when it's live.
Already got a RingCentral number as well? That half works today — here's the RingCentral guide, and the account you start now is the same one GoTo Connect will join.
The same answer for ChatGPT
Everything above holds in ChatGPT: open Settings → Connectors, add a custom MCP connector, paste https://voipmemory.com/mcp, and leave authentication set to OAuth. One vault, either assistant — switching AIs never costs you your memory.
Emails join the same timeline
Every account comes with a private in-address like u-8f3c91a4@in.voipmemory.com. Forward or BCC anything worth keeping and it files to the sender's timeline, next to their calls. This half works with any phone system, today.
What about security?
The honest version: a transcript is as sensitive as the recording it came from, and we're the ones keeping it. So — your content is never used to train anything, ours or a vendor's, and that's contractual. Audio is never stored: it moves through memory to the transcriber and is gone. Our own support tools show metadata only. And export and delete both ship today, one click each. The Privacy Policy and DPA are written in English.
Questions
- When will GoTo Connect support arrive?
- We build connectors in order of recorded demand, so registering interest is the thing that moves it. You'll get one email when it's live, and nothing else.
- What can I use today?
- The email half, with any phone system: forward or BCC client email to your private in-address and it lands on the same per-contact timelines your AI reads. And if you also have a RingCentral number, calls work today.
- Does this work with ChatGPT as well as Claude?
- Yes — one MCP endpoint, either assistant. In ChatGPT it's Settings → Connectors → add a custom MCP connector, with authentication left on OAuth.
- Is my audio stored?
- Never. Recordings move through memory to the transcriber and are gone; the transcript is what we keep, encrypted, and it's never used to train anything — ours or a vendor's.
- What does it cost?
- First month $2, then $7/month flat — everything included, no per-seat pricing. Three hours of transcription come with it; after that bring your own transcription key and pay the vendor pennies an hour, or top up credits.